Shipping policy
Shipping policy
Last updated: October 2026
We want every rotation and every order to arrive as thoughtfully as it was packed. Everything is packed by hand in Denver, Colorado.
Where we ship. We ship anywhere in the United States. We don't offer international shipping at this time.
Membership rotations. Shipping on your membership rotations is free. Every rotation comes with a prepaid mailer, so returns and swaps cost you nothing to send back. Before mailing anything, log in to your account and select which pieces you're returning or swapping.
Purchases. Shipping for ReStitched (preloved items) and other pieces you buy is shown at checkout before you pay.
Processing time. Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order ships, delivery time depends on the shipping method selected at checkout.
Tracking. You'll receive a confirmation email with tracking as soon as your order is on its way. If you haven't received tracking within 3 business days, email info@honeyandstitchclub.com and we'll take a look.
Delays. Once a package leaves us, it's in the carrier's hands. We can't control carrier delays, but if something seems stuck or lost, email us and we'll help track it down.
Wrong address. Please double-check your shipping address at checkout. We can't reroute or refund orders sent to an incorrectly entered address, though we'll always do our best to help.
Questions. Email info@honeyandstitchclub.com. A real person will help.
