Membership Policies

Last updated: October 19, 2026

These Membership Policies explain how a Honey & Stitch Club rental membership works: billing, renewal, swaps, returns, care and cancelling. They apply together with our Terms and Conditions and Privacy Policy. By starting a membership, you agree to them.

1. Your membership

  • A Honey & Stitch Club membership is a monthly clothing rental membership for babies and toddlers, in sizes newborn through 2T.
  • You hold five pieces at a time, and you choose every piece yourself from the Rental Closet.
  • Every piece is professionally cleaned and inspected by hand before it reaches you.

2. Billing and automatic renewal

  • Your membership renews automatically every month, and the membership fee is charged to your saved payment method on each renewal date until you cancel.
  • Your first payment is taken at checkout. The current monthly price, and any welcome offer for your first month, are shown at checkout before you pay. After any first-month offer, the regular monthly price applies.
  • Prices are in US dollars. Sales tax is added at checkout where it applies.
  • There are no deposits.

3. Cancelling and pausing

  • You can cancel at any time from your account, with no cancellation fee. Cancel before your next renewal date and you won't be charged again.
  • When you cancel, please send your current pieces back in the prepaid mailer.
  • You can also pause from your account. To start a pause, send your pieces back in the prepaid mailer. The pause, and your billing pause, begin when we scan your return.

4. Rented pieces are on loan

  • Rented pieces belong to Honey & Stitch Club and are on loan to you while you're a member. They need to come back to us when you swap them, at renewal if you choose new pieces, and when you pause or cancel.
  • Please don't sell, give away or lend rented pieces to anyone else.
  • You never need to wash anything before sending it back. If a piece has been with you for a few weeks, you're welcome to wash it using our care guide.

5. Swaps and renewal

  • Each membership month includes one free swap. Send a piece back in the prepaid mailer and choose another.
  • At renewal it's up to you: keep all five for another month, swap a few, or swap all five.
  • Before mailing anything, log in to your account and select which pieces you're returning or swapping.

6. Returns and late returns

  • Every rotation comes with a prepaid mailer. No labels to print.
  • If pieces are running late, there's a 3-day grace period. After that, your membership renews for another month.
  • If pieces still haven't come back after three months, we'll treat it as an intent to buy them and charge our wholesale cost to the payment method on file. We'll always email you first.
  • Think you've already sent something back? Email us at info@honeyandstitchclub.com and we'll look into it.

7. Everyday wear, damage and lost pieces

  • Everyday wear is expected and never charged for: a mark that washes out, a small scuff, a bobbled cuff, a loose thread, a button that's come off, and anything we can mend. Please care for pieces the way you would your own.
  • Damage means a piece that can't go back into rotation: a tear or hole, a burn, bleach or dye, a permanent stain, pet damage, or a smell that won't wash out. One damaged piece per quarter is on us. After that, the most you'd pay is our wholesale cost, never retail.
  • Lost pieces: tell us, or watch for our email, and you'll have ten days to find it before anything is charged. Your membership carries on as normal, and the piece still counts as one of your five until it's back. If it's truly gone, the most you'd pay is our wholesale cost, and once paid, the piece is yours to keep.
  • We'll always email you before charging anything.

8. Buying pieces

  • Members pay 35% off retail on anything they buy, including a piece they're renting.
  • All purchases are final sale, including ReStitched, our pre-loved collection, and new boutique pieces. If a purchased piece arrives damaged or isn't as described, email us with a photo within 7 days and we'll make it right.

9. Shipping

  • We ship anywhere in the US. Every order is packed by hand in Denver, Colorado.
  • Returns are prepaid on your membership.

10. Changes to these policies

  • We may update these policies from time to time. The date at the top shows when they last changed.
  • If we change the monthly price of your membership, we'll email you before the new price applies to you.

11. Questions

Email us anytime at info@honeyandstitchclub.com. A real person will help.