Send it back. We renew it. It loops on.
Your rotation comes with a prepaid mailer. When your little one sizes up — or you are simply ready for something new — send a piece back and pick another. Free both ways, always. No cleaning on your end, no deposits, no credit to track.
Four steps. About a minute.
Use the prepaid mailer.
Pop the pieces you are returning into the prepaid mailer that came with your rotation — no washing, no tags to keep.
Drop it off.
Leave the mailer at the carrier counter shown on your prepaid label — no printer needed. Lost your mailer? Message us from your account and we will send a fresh label.
We renew each piece.
Every item is professionally cleaned, sanitized, quality-checked and mended by hand. Excellent and good are the only two grades we keep in rotation, and every piece eventually reaches the end of its time with us — when it does, it goes on to a family through our nonprofit partners. Nothing is thrown away.
Your next piece ships.
You get one free swap every cycle, so send a piece back whenever it stops working and choose another. At your next renewal you can change as many of your six as you like.
In plain English.
The little things.
- —Send back any rental piece in the prepaid mailer — no need to wash first
- —Normal wear and everyday marks are always covered — no fees, and nothing to explain
- —Love a piece? Keep it at 35% off retail, right from your account
- ×A genuinely ruined or lost piece: the first every six months is on us, then our wholesale cost — never retail, and never without an email first
Asked & answered.
Yes — members pay 35% off retail on anything they buy, ReStitched or new. It applies automatically once you are signed in. And if you fall for a piece you are already renting, you can keep it at the same 35% off from your account.
No. Use your free swap whenever a single piece stops working, and leave the rest. At your next renewal you can change as many of your six as you like — or keep them all.
Real life is covered. Normal wear and the marks that come with a toddler are never charged for — send pieces back as they are. If something is genuinely ruined, tell us what happened and send it back anyway: the first one every six months is on us, and after that the most you would ever pay is our wholesale cost, never retail. We will always email you first.
Tell us, or watch for our email, and you will have ten days to find it before anything is charged. Your membership carries on as normal in the meantime; that piece just stays as one of your six until it is back. If it is truly gone, the most you would ever pay is our wholesale cost — and once you have paid for it, it is yours to keep.
Anytime, from your account, with no fees either way. No deposits, no contracts. Pause is next-baby friendly if you are taking a break between stages.
Bought something outright and need to send it back? .
Bought to keep.
ReStitched pieces are one of one, so they are final sale. New pieces bought outright can come back unworn within 14 days for a full refund. And if you are a member, a piece that does not work out is simply a swap.
Three situations.
A ReStitched piece.
Final sale. Every ReStitched piece is one of one, so once it is yours it is yours. The size, the brand and the condition are all shown on the listing — and if anything about a piece is not as described, email us and we will make it right.
A new piece bought outright.
Send it back unworn with the original tags on within 14 days of your order and we will refund your original payment method. Request it from your account. Return shipping is on you, unless the piece arrived damaged or was not what you ordered — tell us within 7 days and we will send a prepaid label.
A piece you are renting.
Nothing to refund — just use your free swap. Send it back in the prepaid mailer and pick something else from the Rental Closet.
In plain English.
Unworn, tagged, within fourteen days.
- —New pieces returned within 14 days of your order
- —Unworn and unwashed, original tags attached
- ×ReStitched pieces — final sale, always
- ×Pieces beyond the 14-day window or that have been worn
- —Return shipping is paid by you; we cover it only for damaged or incorrect items
Asked & answered.
Because there is only ever one of each. We inspect, professionally clean and grade every piece by hand before it is listed, and the condition is shown on the listing so you know exactly what you are buying. If a piece arrives and it is not as described, email us — that is different, and we will sort it.
We do not offer direct size exchanges on purchases. For a new piece, the simplest path is a refund within 14 days, unworn with tags on, then reorder the right size. If you are a member, swapping is easier — use your free swap instead.
Most refunds are processed within 5 business days of your package arriving with us. Your bank takes another 3 to 5 days to reflect it.
Email info@honeyandstitchclub.com and we will handle it directly. We will make it right — that applies to ReStitched pieces too.
Sending back a rental piece your little one outgrew? .