Internal Use · Cleaning Partner
Cleaner’s
Cleaner’s
Care Guide
Approved Products Only
Use only Truly Free products supplied by Honey & Stitch. Do not substitute any other brand, fragrance, or formula. These garments are worn directly against infant and toddler skin.
Approved Products
Three products. All from the Truly Free line. Use nothing else — no substitutions, no additions.
Truly Free Laundry Detergent
Standard detergent for all machine-wash loads.
How to use: Per instructions on bottle. Use for every wash load.
How to use: Per instructions on bottle. Use for every wash load.
Truly Free OxyBoost
Boosts cleaning on heavily soiled items. Brightens whites and lights.
How to use: Add to wash cycle alongside detergent on soiled loads.
How to use: Add to wash cycle alongside detergent on soiled loads.
Truly Free Stain Spray
Pre-treatment for visible stains before washing.
How to use: Spray directly on stain. Let sit 5–10 min before wash.
How to use: Spray directly on stain. Let sit 5–10 min before wash.
Never Use
Any detergent not supplied by H&S
Fragrant or scented products of any kind
Bleach or chlorine-based products
Fabric softener or dryer sheets
Hot water on protein stains (formula, breast milk, blood) — cold only
Fabric Care Guide
Tap any fabric for full instructions. When in doubt: cold hand wash + lay flat.
Machine Wash
Hand Wash Only
Lay Flat to Dry
Tumble Dry Low
Wash
Machine · Cold (60–80°F)
Dry
Tumble Dry Low
Turn inside out to preserve colour. Most common fabric in the inventory.
Wash
Machine · Cold (60–80°F)
Dry
Tumble Dry Low
May shrink slightly on high heat. Always use low heat or air dry.
Wash
Machine · Cold (60–80°F)
Dry
Lay Flat to Dry
Prone to stretching in the dryer. Reshape while damp and lay flat.
Wash
Machine · Cold (60–80°F)
Dry
Lay Flat Only
Very soft and delicate. Do not wring. Lay flat only — dryer damages fibres.
Wash
Machine · Cold (60–80°F)
Dry
Tumble Low or Lay Flat
Gets softer with washing. Do not use high heat. Light items may tumble dry on low.
Wash
Hand Wash · Cool (max 68°F)
Dry
Lay Flat to Dry
Machine washing will felt and shrink merino. Hand wash only. Never wring. Reshape and dry flat.
Wash
Machine · Cold (60–80°F)
Dry
Tumble Dry Low
Can stretch if over-dried. Remove while slightly damp if possible.
Wash
Hand Wash · Cool (max 68°F)
Dry
Lay Flat to Dry
Machine washing crushes the pile. Hand wash gently, do not rub. Lay flat away from direct heat.
Wash
Machine · Cold (60–80°F)
Dry
Lay Flat or Line Dry
Do not tumble dry — linen shrinks and wrinkles badly. Smooth while damp.
Wash
Machine · Cold (60–80°F)
Dry
Tumble Dry Low
Turn inside out. Wash with similar colours. Avoid high heat.
Wash
Machine · Cold (60–80°F)
Dry
Lay Flat to Dry
Very soft, similar care to bamboo. Dryer weakens fibres over time. Lay flat preferred.
Wash
Machine · Cold (60–80°F)
Dry
Tumble Dry Low
Wash with similar items only — fleece sheds lint heavily onto other fabrics.
Load Separation Rules
Sort every batch before loading. Wrong combinations cause colour bleed, fabric damage, and lint transfer.
Sort by Colour
Darks (navy, black, charcoal, deep red) — wash separately
Lights and whites — wash separately
Neutrals and mid-tones (tan, sage, dusty pink, oat) — can wash together
When in doubt — keep darks away from lights
Sort by Fabric Weight
Heavy items (fleece, sherpa, denim) — wash separately from delicates
Delicates (gauze, bamboo, modal, waffle knit) — wash together on gentle cycle
Fleece & Sherpa — wash only with similar items. They shed lint heavily onto other fabrics
Hand-Wash Items
Hand-wash items arrive in a separate bag labelled “HAND WASH ONLY”
Do not mix these into the machine-wash pile
Cool/lukewarm water + Truly Free Detergent. Gently agitate — do not wring or scrub. Rinse thoroughly. Press out excess water. Lay flat to dry.
Mixed-Load Drying
When a load has both tumble-dry and lay-flat items — separate immediately after washing, before anything goes in the dryer
Lay flat items → drying rack. Tumble-dry items → dryer on low.
Never let bamboo, waffle knit, modal, linen, merino, or velvet sit in a warm dryer — even briefly
Stain Treatment
Always treat before washing. Never use heat on an untreated stain — heat sets stains permanently. Check every item before placing in the dryer.
1Spray with Stain Spray. Let sit 5–10 min.
2Cold machine wash with detergent + OxyBoost.
3Check after wash before drying. Repeat if needed.
1Rinse with cool water first. Then spray with Stain Spray.
2Cold wash only — never warm or hot.
Protein stains set permanently in hot water. Cold only, always.
1Let mud dry fully, then brush off loose dirt.
2Spray stain area with Stain Spray.
3Cold wash with detergent + OxyBoost.
Do not rub wet mud — it spreads the stain.
1Rinse with cold water immediately.
2Spray with Stain Spray.
3Cold wash only.
Hot water sets blood stains permanently. Cold only.
1Rinse off solids. Spray with Stain Spray. Let sit 10 min.
2Cold wash with detergent + OxyBoost.
OxyBoost helps neutralise odour.
1Spray immediately with Stain Spray.
2Cold wash with OxyBoost.
The sooner treated, the better the result.
1Gently blot — do not rub. Spray with Stain Spray.
2Cold wash with detergent.
Sunscreen can leave oily residue — may need a second wash.
1Gently scrape off excess — do not smear.
2Spray area with Stain Spray.
3Cold wash with OxyBoost.
1Spray Stain Spray generously. Let sit 10+ min.
2Cold wash — check result carefully before drying.
Permanent markers may not fully lift. If stain remains after two attempts, flag for review.
Flagging Items for Review
If an item cannot be returned to a clean, presentable condition after two full treatment and wash attempts — stop and flag it.
Items That Must Be Flagged
Stains that have not lifted after two treatment and wash cycles
Stains that appear to have been set by heat
Items with discolouration, fading, or colour bleed from another garment
Any damage noticed during cleaning — tears, broken snaps, pulled threads
How to Flag an Item
Place in a separate bag, clearly marked “REVIEW — DO NOT PACK”
Include a brief note — e.g. “grass stain on knee, did not lift after two washes”
Return the flagged bag alongside the cleaned batch — do not discard any items
When in doubt, flag it. It is always better to flag than to pack a stained or damaged item.
Folding & Return Packaging
Presentation matters — garments ship in boxes and members notice how they arrive. Fold every item flat and stack neatly.
Folding Video Guide
General Folding Standards
Fold garments flat — no balling or rolling
Onesies & bodysuits: fold arms in, fold in thirds vertically, then fold bottom up
T-shirts & tops: fold sleeves in, fold in thirds or half depending on size
Pants & leggings: fold in half lengthwise, then fold in thirds
Cardigans & knitwear: lay flat, fold arms across, fold in half — do not stretch
Dresses & rompers: fold as a top — keep shape clean
Stacking Order
Stack by size — smallest garments on top
Keep matching sets together where possible
Delicate items (velvet, merino) go on top of the stack — never underneath heavy items
Return Packaging
Place all folded items back into the H&S provided bag — lay flat, do not stuff or compress
Hand-wash items go back into their original separate hand-wash bag
Do not use any other bag or packaging — original H&S bag only
Ensure the bag is fully closed before returning
Questions?
Contact us at info@honeyandstitchclub.com
Internal use · Honey & Stitch Club